Job SummaryThe Patient Care Coordinator plays a vital role in ensuring a seamless experience for patients within our healthcare facility. This position involves managing patient interactions, coordinating appointments, and providing administrative support to ensure that all patient needs are met efficiently. The ideal candidate will have a background in medical or dental office environments and possess strong organizational and communication skills.
Responsibilities
Greet patients upon arrival and assist with the check-in process.
Schedule and confirm patient appointments, ensuring optimal use of the provider’s time.
Maintain accurate patient records and manage documentation in compliance with HIPAA regulations.
Answer phone calls and respond to inquiries regarding services, appointments, and insurance information.
Collaborate with medical staff to facilitate effective patient care and follow-up.
Assist with billing inquiries and coordinate insurance verifications as needed.
Ensure the office environment is welcoming and organized for both patients and staff.
Qualifications
Previous experience in a medical or dental office is preferred.
Familiarity with medical terminology is essential for effective communication with healthcare professionals.
Strong organizational skills with the ability to manage multiple tasks simultaneously.
Excellent verbal and written communication skills to interact with patients and staff effectively.
Experience in providing medical administrative support is a plus.
Proficiency in office software applications to manage scheduling and documentation efficiently. We are looking for a dedicated individual who is passionate about patient care and committed to providing exceptional service within our healthcare team.
Job Types: Full-time, Part-time
Pay: $22.03 – $26.53 per hour
Benefits:
Health insurance
Life insurance
Paid time off
Work Location: Remote
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